Tour Operators & Travel Agents
How we work with Tour Operators and Travel Agents
Switzerland can sometimes be seen as a complex destination within which to build customised tour itineraries, particularly if you want to offer something a bit different, authentic and off-the-beaten track.
By partnering with Swiss Tailor Made, we can make things easier for you. Use our knowledge and expertise to guide your product teams, and our in-destination team and network of partners to help deliver smooth operations.
Our visits to the UK every 4 – 5 weeks mean we can meet in person to support your goals. Plus, we exhibit at events such as World Travel Market each year.
Explore our services for Tour Operators and Travel Agents
Tour Design and Operation
We help Tour Operators create the best possible experiences for their clients. Take advantage of our extensive first-hand knowledge of Switzerland to help create exciting, memorable itineraries combining ‘must-see’ Swiss attractions with lesser-known experiences.
Together with our partner DMC’s and portfolio of hotels and excursions, we design unique itineraries based on your requirements. Our DMC partners will then operate the tours for you, from start to finish.
Consultancy, Training and Planning
We love Switzerland, live here and take pride in our extensive knowledge of the destination. From the transport network to major sporting events, regional cuisine to cultural festivals, we have the knowledge. Whether you’ve operated here before or are planning to launch a Switzerland program for the first time, we can provide advice and guidance.
Our team has a long history of working for and with tour operators, so we understand your issues. Swiss Tailor Made’s consultancy service covers everything from developing go-to market strategies, brochure content and imagery, destination marketing solutions and general advice to preparing and delivering training for your wider teams of agents. If you need help with anything Switzerland related, just ask us.
Contracting
Whether you work through one of our DMCs or directly with our partners, our presence in Switzerland enables us to actively support you during the contracting process to secure the most competitive rates. We regularly visit our local partners, building strong relationships and representing your interests.
Our partners have been carefully chosen for their flexibility and forward thinking. They are all extremely keen to work with UK and US-based travel businesses. We can help them understand your priorities and create mutually beneficial contracts.
Familiarisation trips
An important aspect of developing and selling any tour or product is your personal understanding and enthusiasm for it. We understand how important it is for you, therefore, to walk in your customers’ shoes and experience every element of your tours first-hand.
Our partners in Switzerland are available year-round to host you, we can put together a program and guide you and your teams throughout their experience.
Hosting, Guiding and in-destination support
Swiss Tailor Made partners with tour operators and travel agents across a diverse range of travel experiences – from large special interest groups touring throughout the season to small family parties on bespoke luxury holidays. We understand that the level of on-the-ground assistance required varies greatly depending on the group’s specific needs.
Our services are flexible and tailored to accommodate different needs, whether it’s welcoming and guiding guests upon arrival or offering operational backup for a Tour Manager during a group day excursion. Together with our local guides, we deliver a consistent, year-round operational presence to ensure smooth execution of your program. Find out more about our in-destination services.
Who we work with
Case Study: Kirker Holidays
Find out how we helped Kirker Holidays develop a bespoke itinerary to drive additional sales during the shoulder seasons.